This is the single most common complaint in the category, and in the large majority of cases it isn't the pump at fault — it's the hose or the filter.
Check the drain hose height and kinks first
The pump in a small countertop dishwasher isn't strong. It's built to push a few liters of water a short distance uphill and out over the lip of a sink, with very little margin. Two hose problems account for most drainage failures: a kink somewhere along the run, and a loop that dips below the level of the machine's own outlet before it climbs to the sink. Water sitting in a low loop acts like a trap — the pump has to lift it twice, and often can't. Pull the machine out, trace the hose end to end, straighten any kink, and make sure the last few inches hook over the sink edge rather than resting in the basin, where a closed drain stopper can siphon water straight back in.
Height matters too: the hose has to run in one continuous rise from the machine to the discharge point, with the end secured above the water line so nothing back-flows once the pump stops. Confirm your routing against the number in your manual before assuming the pump has failed — our guide to hookup options covers hose routing alongside the faucet-versus-tank decision.
The filter nobody cleans
The second cause is the mesh filter in the floor of the tub, under the lower spray arm. These machines recirculate: the pump draws from the sump, pushes water through the arms, and it falls back through the filter to be reused. A filter packed with rice, coffee grounds or a stray piece of food doesn't just get dirty — it blocks the return path the pump depends on, and the machine shows the same drainage failure as a bad pump. Lift it out (most turn a quarter-turn counter-clockwise or lift straight up), rinse it against the direction water normally flows, brush it, and hold it to a light — you should see clear through the whole mesh. Do this weekly if you run the machine most days, and immediately after rice or oatmeal.
On tank-fed machines the tank itself is worth a look too: the EUHOMY 8-program 5 L tank model specifies scraping heavy food waste before loading and keeping the fill opening clear, because anything that gets into the tank eventually ends up at the filter. If the hose and filter both check out and water still stands in the tub, unplug the machine and stop there — a pump that hums but doesn't move water is a parts issue, not a cleaning one.